Track event attendance

Purpose

Attendance records show who came to an event. This guide shows you how to build an attendance record for an event, count who arrived, and record who did not show up. Accurate attendance helps you plan better events and report on how many people the community reached.

Who this is for

This guide is for administrators, coordinators, and support workers who manage events and want to know who attended.

What you need

• An event that has finished or is in progress.
• The list of people who registered.
• Check-in information from the door, either from the event page or a manual list.

What you will do

1. Open the attendance area for the event.
2. Create an attendance record.
3. Add the people who attended.
4. Record who did not show up.
5. Review the counts.

Instructions

1. Open the event you want to record attendance for.
2. Select Attendance.
3. Select New attendance record.

To add attendees:

1. In the Attendees list, select Add attendee.
2. Choose a person from the list of people who registered.
3. Repeat for each person who attended.
4. Select Save.

To record people who did not arrive:

1. Review the list of confirmed registrations.
2. Leave people who did not attend out of the attendee list.
3. The no-show count updates automatically from the difference.

To review the record:

1. Check the Checked-in count.
2. Check the No-show count.
3. Add any notes about the day in the Notes field.
4. Select Save.

What happens next

The attendance record stays linked to the event. The checked-in and no-show counts feed into attendance reports, so you can see trends across events. You can edit the record if someone arrives late or a mistake needs fixing.

Troubleshooting

Related guides

• What is an attendance record?
• Confirm registrations and check-ins
• View reports on the community