DocsCommunity Directory
Use the community directory
Find people, organizations, and support workers in the community and get the contact details you need.
GuideCommunity DirectoryBeneficiaryCoordinatorFamilySupport worker
Purpose
The community directory helps you find people, organizations, and support workers. This guide shows you how to search the directory, narrow results, and open a record to get the details you need.
Who this is for
This guide is for community members, families, support workers, and coordinators who need to find someone or something in the community.
What you need
- Access to the Community Directory.
- A search term, such as a name, a category, or a keyword.
- The region you want to search, if you need a local result.
What you will do
- Open the directory.
- Search for what you need.
- Narrow the results.
- Open a record.
- Get the contact details.
Instructions
- Open the Community Directory from the main navigation.
- Select the Search box.
- Type a name, a category, or a keyword, such as "Kaiako" or "Counselling".
- Press Enter to search.
To narrow the results:
- Select a category from the Categories list.
- Select a region from the Region list.
- Review the results and read each entry's summary.
To open a record:
- Select the entry you want to read.
- Review the contact details and the categories.
- Select Contact to see the contact method.
- Note the region and any searchable keywords.
What happens next
You have the details you need to contact the person or organization. The directory stays searchable, so you can return and search again whenever you need another result.
Troubleshooting
| Problem | What to do |
|---|---|
| Your search returns nothing | Try a shorter term or a keyword, and check the spelling. |
| Too many results | Use the categories and region lists to narrow the search. |
| A result is out of date | Report it so a coordinator can update the entry. |
| You cannot find a specific service | Try searching for the type of help you need instead of the name. |