Community OSDocs

DocsReporting Dashboard

What are the reports?

The reports are summaries of how the community is doing, covering health, funding, attendance, engagement, and marketing.

ConceptReporting DashboardCoordinatorTrustee

What is it?

The reports are summaries of community activity and wellbeing. Each report covers a period and records when it was generated.

The reporting dashboard holds five reports:

What is it?
ReportWhat it measures
Community healthWaiting list complaints, budget issues, accessibility concerns, and emerging trends.
FundingPeople reached, consultations completed, volunteer hours, and skills delivered.
AttendanceNew attendees, returning attendees, and total events.
EngagementActive members, inactive members, and the most engaged people.
MarketingTop campaign, referral sources, and channel effectiveness.

When do you use it?

You use the reports when you need to see the big picture. You use them to:

  • Report to the trust on how the community is doing.
  • Show funders the impact of their funding.
  • Spot problems early, such as rising complaints or falling attendance.
  • Compare one period with another to see what is working.

Example

The trust meets quarterly. Aroha opens the reports for the quarter. The attendance report shows new attendees are up, and the funding report shows volunteer hours are strong. The community health report flags an accessibility concern. Aroha takes that concern to the meeting so the trust can act on it.