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Publish and manage events

Create an event, publish it so people can register, and keep the details up to date.

GuideEventsAdminCoordinatorSupport worker

Purpose

Events bring the community together. This guide shows you how to publish an event so people can see it and register. You will create the event, add the details, publish it, and keep it accurate while people sign up.

Who this is for

This guide is for administrators, coordinators, and support workers who organise community events. You need permission to create and publish events.

What you need

  • Access to the Events menu.
  • A title and a plain-language description of the event.
  • The date, time, and location or online link.
  • The capacity, if the event has a limit.
  • Speaker details and resources, if the event has them.

What you will do

  1. Open the events list.
  2. Create a new event.
  3. Add the event details.
  4. Publish the event.
  5. Manage registrations.
  6. Update details if anything changes.

Instructions

  1. Open the Events menu from the main navigation.
  2. Select New event.
  3. Enter the event title in the Title field.
  4. Enter a plain-language description in the Description field.
  5. Set the date and time in the Start date and End date fields.
  6. Add the location or the online link in the Location field.
  7. Set the capacity so people know if the event has a limit.
  8. Select Save.

To publish the event:

  1. Open the event record.
  2. Select Edit.
  3. Set Published to on.
  4. Select Save.

To manage registrations:

  1. Open the event record.
  2. Select Registrations to see who has responded.
  3. Confirm pending RSVPs.
  4. Move people from the waitlist into open places.
  5. Mark check-ins on the day of the event.

What happens next

The event appears in the events list and the public events page. People can view the details and register. Registrations, waitlist entries, and check-ins appear in the event record. You can update the event at any time and the changes are visible immediately.

Troubleshooting

Troubleshooting
ProblemWhat to do
The event is not showing for peopleOpen the event and check that Published is set to on.
The date or location changedOpen the event, select Edit, update the fields, and select Save.
The event is fullAdd people to the waitlist. Promote waitlist entries when a place opens.
You want to cancel the eventEdit the event and update the description to say it is cancelled, then notify registered people through messaging.