DocsSurveys
What is a survey?
A survey is a set of structured questions that collects answers from people so you can understand what the community thinks or needs.
What is it?
A survey is a set of structured questions sent to a group of people. Each survey has a title and a list of questions. Questions can be short answer, multiple choice, or rating.
People answer the survey and each answer is stored in a survey response. The response records who answered, what they said, and when they submitted it. Surveys can use branching logic, where a later question appears only when a person gives a specific earlier answer.
When do you use it?
You use a survey when you want structured answers you can compare and count. You use it to:
- Measure satisfaction after an event or service.
- Understand what the community needs.
- Collect opinions with clear options.
- Feed results into reports.
Surveys differ from consultations. A consultation asks one public question and shares the outcome. A survey asks a structured set of questions and collects the answers for analysis.
Example
Aroha wants to know how people felt about the monthly market. She creates a survey with three questions: a rating for the event, a short answer on what went well, and a short answer on what could improve. Wiremu answers on his phone with a screen reader. Aroha reviews the responses and sees a clear pattern: people want later opening hours.